Alghanim Industries, one of the largest privately owned companies in the region, opened the 100th Costa Coffee branch in Kuwait, its first drive-thru location, in Sabah Al-Salem area on 22 November 2020. The opening of this new flagship coffee shop, despite the challenges facing Kuwait’s food and beverage industry in the wake of the coronavirus pandemic, is a testament to the determination of Alghanim Industries to continue its expansion plans in its partnership with Costa Coffee, the UK’s favorite coffee shop.
Ahead of the official opening, Sir Kutayba Y. Alghanim, Executive Chairman – Alghanim Industries toured the new store, accompanied by His Excellency Mr. Michael Davenport, British Ambassador to Kuwait. Commenting on opening the new location, Sir Kutayba Y. Alghanim noted that this milestone is in tandem with a track record of achievements that Alghanim Industries holds with their partners at Costa Coffee.
He noted: “Our customers are at the heart of everything we do at Alghanim Industries. This is an inherent value engrained within our culture, in our operations across all businesses sectors. We share this passion for customer-centricity with Costa Coffee, a world-class brand with whom we had tremendous success, and look forward to an enduring prosperous partnership.”
He added: “Despite the challenging business climate this year, we are on track with our expansion plans, with new Costa Coffee branches under our management opening in Saudi Arabia and Qatar. We are also looking forward to taking our Costa Coffee experience to the Sultanate of Oman soon.”
On his part, His Excellency Mr. Michael Davenport, British Ambassador to Kuwait said: “I am delighted to see Costa opening its 100th branch in Kuwait, the first Costa “drive-thru” to be opened here. Costa is a leading UK brand, one which we have become very familiar with since the first Costa was opened in London nearly fifty years ago. UK brands enjoy a strong following in Kuwait, supported by strong partnerships with leading Kuwaiti businesses like Alghanim Industries.”
The Costa Coffee-Alghanim partnership has flourished since its 2013 formation. Commemorating Alghanim Industries’ admirable achievements in enriching Kuwait’s coffee shop scene, the company received several awards from Costa Coffee for their innovative solutions to reach customers in new and exciting ways.
The new Costa Coffee store provides customers with the convenience of ordering their favorite coffee beverages from the comfort of their cars. Customers can also look forward to relaxing in new, revamped store interiors and an outdoor terrace with a view of the highway and the coast, while being served by skilled passionate baristas. For specialty coffee aficionados, the new store includes a brew bar and a selection of specialty coffee blends.
Alghanim Industries focuses on providing a unique Costa Coffee experience for the country’s coffee lovers by introducing several innovative localized products and customized, Kuwait-exclusive menu items. This includes local collaborations to develop exciting seasonal creations to customers. To fulfil the different needs of customers and their various dietary needs, Costa Coffee offers several lactose-free plant-based milk options, in addition to low-calorie and gluten-free items.
This article was published on Dec 13, 2020